FAQ
1) I ordered my Dream Scapes tickets. When will they ship?Once you have ordered your Dream Scapes tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your Dream Scapes tickets using the website link and/or contact your ticket broker for more information. We guarantee that your other theater tickets will arrive in time for the Dream Scapes event!
2) What do I do if the Dream Scapes start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the theater venue to determine the correct start time for the Dream Scapes event. They would be happy to let you know of any changes to the Dream Scapes event.
3) I bought Dream Scapes tickets but now I don't want to go. How do I cancel my order?Unfortunately, because other theater tickets are a one-of-a-kind item our Dream Scapes ticket policy to buyer's states that you cannot change, cancel or exchange an order once you have placed it. If you would like more information please refer to the TicketSupply.com policy at the bottom of the page.
4) How are Dream Scapes ticket brokers restricted in their posting and pricing?Ticket brokers must abide by the TicketSupply.com seller agreement. Dream Scapes tickets must be listed in accordance with any applicable international, federal, state, and local regulations, statutes, and laws. However, TicketSupply.com does not regulate the Dream Scapes ticket prices.
5) What do I do if my order for Dream Scapes tickets has not been confirmed by the ticket broker?If the other theater ticket broker has not confirmed your order for Dream Scapes tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Dream Scapes order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Dream Scapes tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Dream Scapes tickets, we will try to find those with a similar price and location. However, supply and demand for other theater events dictate price and location so there are no guarantees.