FAQ
1) What do I do if I never received or I accidentally deleted the email needed to print my Enchanting China tickets?If you did not receive the email needed to print your Enchanting China tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Enchanting China receipt. They can resend the Enchanting China tickets for you. If you are unable to find your other theater ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your theater ticket experience is as easy and worry-free as possible.
2) Is there a guarantee for the delivery of your Enchanting China tickets?You will be notified of the approximate ship date after you order. Typically Enchanting China tickets are shipped within 1 business day but there may be cases where the other theater tickets are not shipped right away. We guarantee that your Enchanting China tickets will arrive to you in time for the event. If it is not possible to get your Enchanting China tickets to you in time by shipping, we will arrange for you to pick them up locally or at the venue will call office before the other theater event.
3) Do you provide any guarantees for my Enchanting China tickets?Yes we do! Once the ticket broker has confirmed your order, TicketSupply.com guarantees that your Enchanting China tickets will be authentic and that you will receive them in time to attend the Enchanting China event. If the Enchanting China tickets are hard tickets, they will be mailed to you. If Enchanting China tickets are emailable or are digital tickets, the broker may email them to you for your convenience.
4) Are the listed prices for Enchanting China tickets different from their face value?In most cases, the listed price will be different from the face value of the Enchanting China tickets. The posted price for these Enchanting China tickets is determined by the ticket broker. Ticket brokers need to account for expenses in obtaining the tickets, delivery charges, convenience fees, and other charges in addition to the cost of acquiring the Enchanting China tickets. Buyers may pay more or less than face value for their Enchanting China tickets.
5) What if the Enchanting China event is postponed?If the Enchanting China event is postponed, your Enchanting China tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your Enchanting China tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your Enchanting China tickets.