FAQ
1) What do I do if the Family Day on Broadway start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the theater venue to determine the correct start time for the Family Day on Broadway event. They would be happy to let you know of any changes to the Family Day on Broadway event.
2) I think I may have received the wrong Family Day on Broadway tickets. What do I do?It is rare that a buyer will receive the wrong Family Day on Broadway tickets, but accidents can happen. If you believe that you have received the incorrect Family Day on Broadway tickets, please contact the ticket broker that is listed on your Family Day on Broadway receipt and provide your order number. Please note that your name isn't always the name on the children & family tickets and that isn't a problem, those are your theater tickets. If the Family Day on Broadway tickets are in a better section, then the ticket broker might have decided to upgrade your Family Day on Broadway tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Family Day on Broadway tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on children & family tickets so you should not have any concerns.
3) How do I find parking information, security procedures, and the Family Day on Broadway gate opening times for the venue?The best way to get the most accurate and updated Family Day on Broadway event details is to contact venue directly. A children & family representative will be able to direct you to find more information about parking and any relevant security details for the Family Day on Broadway event. The representative will also be able to provide you with the Family Day on Broadway gate/door opening times. In most cases, this Family Day on Broadway event information will also be available on the venues web site.
4) I purchased more than one Family Day on Broadway ticket, are all the seats together?Unless it is clearly noted on the Family Day on Broadway ticket notes, all of the tickets for the Family Day on Broadway event are seated together. If you already purchased, you would most likely be able to see if they were not consecutive seating on your Family Day on Broadway receipt.
5) When do the tickets for Family Day on Broadway go on sale? Check the Family Day on Broadway event schedule on our site. In many cases, tickets have already gone on sale for this children & family event and are available to purchase on the Family Day on Broadway page. Use our site to get your Family Day on Broadway tickets now at the lowest prices available. Don't hesitate or you might miss seeing this landmark theater event!