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FAQ
1) Why are there sometimes fees charged for picking up Fernando Ortega tickets?Last minute Fernando Ortega orders may be subject to an additional fee because of the logistics of getting your Fernando Ortega tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.
2) How do I find parking information, security procedures, and the Fernando Ortega gate opening times for the venue?The best way to get the most accurate and updated Fernando Ortega event details is to contact venue directly. A religious representative will be able to direct you to find more information about parking and any relevant security details for the Fernando Ortega event. The representative will also be able to provide you with the Fernando Ortega gate/door opening times. In most cases, this Fernando Ortega event information will also be available on the venues web site.
3) What do I do if the Fernando Ortega start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Fernando Ortega event. They would be happy to let you know of any changes to the Fernando Ortega event.
4) What do I do if the Fernando Ortega event that I had tickets for is postponed and rescheduled but I cannot go?If the Fernando Ortega event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Fernando Ortega tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Fernando Ortega schedule to reflect the new date. TicketSupply.com is not responsible for postponed Fernando Ortega events and can not issue any refunds for these. If there is no rescheduled date and the Fernando Ortega event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
5) What do I do if I received an error message when placing my Fernando Ortega ticket order?If you see an error message when you are placing your order for Fernando Ortega tickets, check to make sure that the details you provided on the Fernando Ortega order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.