FAQ
1) How are Fire On The Rock ticket brokers restricted in their posting and pricing?Ticket brokers must abide by the TicketSupply.com seller agreement. Fire On The Rock tickets must be listed in accordance with any applicable international, federal, state, and local regulations, statutes, and laws. However, TicketSupply.com does not regulate the Fire On The Rock ticket prices.
2) I bought Fire On The Rock tickets but now I don't want to go. How do I cancel my order?Unfortunately, because other theater tickets are a one-of-a-kind item our Fire On The Rock ticket policy to buyer's states that you cannot change, cancel or exchange an order once you have placed it. If you would like more information please refer to the TicketSupply.com policy at the bottom of the page.
3) Why are there sometimes fees charged for picking up Fire On The Rock tickets?Last minute Fire On The Rock orders may be subject to an additional fee because of the logistics of getting your Fire On The Rock tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.
4) Help!!! I lost my Fire On The Rock tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your Fire On The Rock tickets. You can contact the ticket broker to see if he or she can have the venue resend the Fire On The Rock tickets. However, there are no guarantees so it is important that you keep the Fire On The Rock tickets safe once you receive them. You can find your Fire On The Rock ticket broker's information on your receipt that was emailed to you.
5) Is there a guarantee for the delivery of your Fire On The Rock tickets?You will be notified of the approximate ship date after you order. Typically Fire On The Rock tickets are shipped within 1 business day but there may be cases where the other theater tickets are not shipped right away. We guarantee that your Fire On The Rock tickets will arrive to you in time for the event. If it is not possible to get your Fire On The Rock tickets to you in time by shipping, we will arrange for you to pick them up locally or at the venue will call office before the other theater event.