FAQ
1) What do I do if the Forbidden Kingdom Music Festival event that I had tickets for is postponed and rescheduled but I cannot go?If the Forbidden Kingdom Music Festival event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Forbidden Kingdom Music Festival tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Forbidden Kingdom Music Festival schedule to reflect the new date. TicketSupply.com is not responsible for postponed Forbidden Kingdom Music Festival events and can not issue any refunds for these. If there is no rescheduled date and the Forbidden Kingdom Music Festival event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
2) What do I do if my order for Forbidden Kingdom Music Festival tickets has not been confirmed by the ticket broker?If the festival & tour ticket broker has not confirmed your order for Forbidden Kingdom Music Festival tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Forbidden Kingdom Music Festival order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Forbidden Kingdom Music Festival tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Forbidden Kingdom Music Festival tickets, we will try to find those with a similar price and location. However, supply and demand for festival & tour events dictate price and location so there are no guarantees.
3) What if the Forbidden Kingdom Music Festival event is postponed?If the Forbidden Kingdom Music Festival event is postponed, your Forbidden Kingdom Music Festival tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your Forbidden Kingdom Music Festival tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your Forbidden Kingdom Music Festival tickets.
4) I purchased more than one Forbidden Kingdom Music Festival ticket, are all the seats together?Unless it is clearly noted on the Forbidden Kingdom Music Festival ticket notes, all of the tickets for the Forbidden Kingdom Music Festival event are seated together. If you already purchased, you would most likely be able to see if they were not consecutive seating on your Forbidden Kingdom Music Festival receipt.
5) Are the listed prices for Forbidden Kingdom Music Festival tickets different from their face value?In most cases, the listed price will be different from the face value of the Forbidden Kingdom Music Festival tickets. The posted price for these Forbidden Kingdom Music Festival tickets is determined by the ticket broker. Ticket brokers need to account for expenses in obtaining the tickets, delivery charges, convenience fees, and other charges in addition to the cost of acquiring the Forbidden Kingdom Music Festival tickets. Buyers may pay more or less than face value for their Forbidden Kingdom Music Festival tickets.