FAQ
1) Help!!! I lost my Frank Ray tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your Frank Ray tickets. You can contact the ticket broker to see if he or she can have the venue resend the Frank Ray tickets. However, there are no guarantees so it is important that you keep the Frank Ray tickets safe once you receive them. You can find your Frank Ray ticket broker's information on your receipt that was emailed to you.
2) I think I may have received the wrong Frank Ray tickets. What do I do?It is rare that a buyer will receive the wrong Frank Ray tickets, but accidents can happen. If you believe that you have received the incorrect Frank Ray tickets, please contact the ticket broker that is listed on your Frank Ray receipt and provide your order number. Please note that your name isn't always the name on the country & folk tickets and that isn't a problem, those are your concert tickets. If the Frank Ray tickets are in a better section, then the ticket broker might have decided to upgrade your Frank Ray tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Frank Ray tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on country & folk tickets so you should not have any concerns.
3) What if I don't know which concert event I want to see?If you like concert events, browse to that section using the top navigation. If there is someone specific that you want to search for, just enter the performer information in the search box. (i.e. "Frank Ray"). Or, you can locate all performers at a particular concert venue and choose that way.
4) How can I find concert tickets to see Frank Ray on TicketSupply.com?Browse the concert section of the site or type Frank Ray into the search box on the site. TicketSupply.com always offers Frank Ray tickets at the best-price online. If you are looking for another concert or country & folk event then be sure to act quickly so you find the best-priced country & folk tickets and seats from our large inventory!
5) Why isn't my name displayed on my Frank Ray tickets?You are purchasing these Frank Ray tickets from a ticket broker who has obtained them for you from someone who couldn't attend the Frank Ray event. Since the concert venue only scans the ticket barcodes, the name on the Frank Ray ticket is irrelevant. It should not prevent you from seeing Frank Ray and experiencing the full country & folk event.