FAQ
1) Help!!! I lost my Frog in the Clouds tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your Frog in the Clouds tickets. You can contact the ticket broker to see if he or she can have the venue resend the Frog in the Clouds tickets. However, there are no guarantees so it is important that you keep the Frog in the Clouds tickets safe once you receive them. You can find your Frog in the Clouds ticket broker's information on your receipt that was emailed to you.
2) Is there a guarantee for the delivery of your Frog in the Clouds tickets?You will be notified of the approximate ship date after you order. Typically Frog in the Clouds tickets are shipped within 1 business day but there may be cases where the children & family tickets are not shipped right away. We guarantee that your Frog in the Clouds tickets will arrive to you in time for the event. If it is not possible to get your Frog in the Clouds tickets to you in time by shipping, we will arrange for you to pick them up locally or at the venue will call office before the children & family event.
3) I bought Frog in the Clouds tickets but now I don't want to go. How do I cancel my order?Unfortunately, because children & family tickets are a one-of-a-kind item our Frog in the Clouds ticket policy to buyer's states that you cannot change, cancel or exchange an order once you have placed it. If you would like more information please refer to the TicketSupply.com policy at the bottom of the page.
4) I do not want to miss the upcoming event for Frog in the Clouds. Do you have the event schedule?Yes! All information about the Frog in the Clouds tour is posted as soon as it is made public. Use the TicketSupply.com web site to view the Frog in the Clouds schedule. The schedule will be available in the theater, children & family section. Look for your location and purchase the cheapest tickets available for this excellent theater event. You can also stay fully informed by signing up for our newsletter, we have information about Frog in the Clouds regularly.
5) How are Frog in the Clouds ticket brokers restricted in their posting and pricing?Ticket brokers must abide by the TicketSupply.com seller agreement. Frog in the Clouds tickets must be listed in accordance with any applicable international, federal, state, and local regulations, statutes, and laws. However, TicketSupply.com does not regulate the Frog in the Clouds ticket prices.