FAQ
1) What if the From The Hip event is postponed?If the From The Hip event is postponed, your From The Hip tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your From The Hip tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your From The Hip tickets.
2) Do you provide any guarantees for my From The Hip tickets?Yes we do! Once the ticket broker has confirmed your order, TicketSupply.com guarantees that your From The Hip tickets will be authentic and that you will receive them in time to attend the From The Hip event. If the From The Hip tickets are hard tickets, they will be mailed to you. If From The Hip tickets are emailable or are digital tickets, the broker may email them to you for your convenience.
3) Is there a guarantee for the delivery of your From The Hip tickets?You will be notified of the approximate ship date after you order. Typically From The Hip tickets are shipped within 1 business day but there may be cases where the alternative tickets are not shipped right away. We guarantee that your From The Hip tickets will arrive to you in time for the event. If it is not possible to get your From The Hip tickets to you in time by shipping, we will arrange for you to pick them up locally or at the venue will call office before the alternative event.
4) I love alternative events! What are the prices of the tickets for From The Hip in my area?The prices for From The Hip are different for every location. All of the prices are clearly displayed on our web site. You can find these by browsing to concert and then to alternative; here you will then look for the From The Hip listed. From The Hip ticket prices are listed in U.S. dollars unless otherwise noted. TicketSupply.com offers the lowest prices on all From The Hip tickets.
5) How do I know if the From The Hip event has been cancelled due to inclement weather?If inclement weather is being experienced on the day of the From The Hip event, contact the venue to see if the event has been postponed or cancelled. The concert venue will have the most updated From The Hip event information along with any alternate parking arrangements due to treacherous conditions in and around the location.