FAQ
1) What do I do if I received an error message when placing my Golden State (WNBA) ticket order?If you see an error message when you are placing your order for Golden State (WNBA) tickets, check to make sure that the details you provided on the Golden State (WNBA) order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.
2) What do I do if the basketball event that I have tickets for is cancelled and no replacement Golden State (WNBA) event is scheduled?We suggest calling your ticket broker that was listed on your Golden State (WNBA) order receipt. You may need to return the Golden State (WNBA) tickets to receive a full refund. If you have received your Golden State (WNBA) tickets electronically, you do not need to return them. The basketball ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
3) Why are there sometimes fees charged for picking up Golden State (WNBA) tickets?Last minute Golden State (WNBA) orders may be subject to an additional fee because of the logistics of getting your Golden State (WNBA) tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.
4) How do I find parking information, security procedures, and the Golden State (WNBA) gate opening times for the venue?The best way to get the most accurate and updated Golden State (WNBA) event details is to contact venue directly. A basketball representative will be able to direct you to find more information about parking and any relevant security details for the Golden State (WNBA) event. The representative will also be able to provide you with the Golden State (WNBA) gate/door opening times. In most cases, this Golden State (WNBA) event information will also be available on the venues web site.
5) I purchased more than one Golden State (WNBA) ticket, are all the seats together?Unless it is clearly noted on the Golden State (WNBA) ticket notes, all of the tickets for the Golden State (WNBA) event are seated together. If you already purchased, you would most likely be able to see if they were not consecutive seating on your Golden State (WNBA) receipt.