FAQ
1) What do I do if I received an error message when placing my Gospel Night ticket order?If you see an error message when you are placing your order for Gospel Night tickets, check to make sure that the details you provided on the Gospel Night order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.
2) How are Gospel Night ticket brokers restricted in their posting and pricing?Ticket brokers must abide by the TicketSupply.com seller agreement. Gospel Night tickets must be listed in accordance with any applicable international, federal, state, and local regulations, statutes, and laws. However, TicketSupply.com does not regulate the Gospel Night ticket prices.
3) I think I may have received the wrong Gospel Night tickets. What do I do?It is rare that a buyer will receive the wrong Gospel Night tickets, but accidents can happen. If you believe that you have received the incorrect Gospel Night tickets, please contact the ticket broker that is listed on your Gospel Night receipt and provide your order number. Please note that your name isn't always the name on the classical tickets and that isn't a problem, those are your concert tickets. If the Gospel Night tickets are in a better section, then the ticket broker might have decided to upgrade your Gospel Night tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Gospel Night tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on classical tickets so you should not have any concerns.
4) What do I do if my order for Gospel Night tickets has not been confirmed by the ticket broker?If the classical ticket broker has not confirmed your order for Gospel Night tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Gospel Night order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Gospel Night tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Gospel Night tickets, we will try to find those with a similar price and location. However, supply and demand for classical events dictate price and location so there are no guarantees.
5) Is there a guarantee for the delivery of your Gospel Night tickets?You will be notified of the approximate ship date after you order. Typically Gospel Night tickets are shipped within 1 business day but there may be cases where the classical tickets are not shipped right away. We guarantee that your Gospel Night tickets will arrive to you in time for the event. If it is not possible to get your Gospel Night tickets to you in time by shipping, we will arrange for you to pick them up locally or at the venue will call office before the classical event.