FAQ
1) What do I do if the Jaci Velasquez event that I had tickets for is postponed and rescheduled but I cannot go?If the Jaci Velasquez event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Jaci Velasquez tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Jaci Velasquez schedule to reflect the new date. TicketSupply.com is not responsible for postponed Jaci Velasquez events and can not issue any refunds for these. If there is no rescheduled date and the Jaci Velasquez event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
2) Where does TicketSupply.com get the Jaci Velasquez tickets it offers for sale?The Jaci Velasquez tickets on TicketSupply.com are obtained by a ticket broker who finds individuals, businesses, season ticket holders, who can't attend the event and will purchase them for you. Our 100% guarantees that your Jaci Velasquez tickets are authentic and valid for entry!
3) How do I print my electronic religious tickets to see Jaci Velasquez?You will need a printer and may need Adobe Reader (which is free) to print any Jaci Velasquez tickets that are delivered electronically. You will either receive an email containing a link to download and print the tickets or receive the tickets as an attachment to that email.
4) What do I do if the Jaci Velasquez start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Jaci Velasquez event. They would be happy to let you know of any changes to the Jaci Velasquez event.
5) I ordered my Jaci Velasquez tickets. When will they ship?Once you have ordered your Jaci Velasquez tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your Jaci Velasquez tickets using the website link and/or contact your ticket broker for more information. We guarantee that your religious tickets will arrive in time for the Jaci Velasquez event!