FAQ
1) Who determines the face value of my JD Graham ticket?The artist, venue, or promoter determines the face value of your JD Graham ticket. TicketSupply.com does not play any role in determining face values of JD Graham or other tickets. Additional charges that may be included in concert tickets price are a facility charge, convenience charge, order processing fee, taxes, and delivery price.
2) I bought JD Graham tickets but now I don't want to go. How do I cancel my order?Unfortunately, because country & folk tickets are a one-of-a-kind item our JD Graham ticket policy to buyer's states that you cannot change, cancel or exchange an order once you have placed it. If you would like more information please refer to the TicketSupply.com policy at the bottom of the page.
3) Do you provide any guarantees for my JD Graham tickets?Yes we do! Once the ticket broker has confirmed your order, TicketSupply.com guarantees that your JD Graham tickets will be authentic and that you will receive them in time to attend the JD Graham event. If the JD Graham tickets are hard tickets, they will be mailed to you. If JD Graham tickets are emailable or are digital tickets, the broker may email them to you for your convenience.
4) Help!!! I lost my JD Graham tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your JD Graham tickets. You can contact the ticket broker to see if he or she can have the venue resend the JD Graham tickets. However, there are no guarantees so it is important that you keep the JD Graham tickets safe once you receive them. You can find your JD Graham ticket broker's information on your receipt that was emailed to you.
5) I think I may have received the wrong JD Graham tickets. What do I do?It is rare that a buyer will receive the wrong JD Graham tickets, but accidents can happen. If you believe that you have received the incorrect JD Graham tickets, please contact the ticket broker that is listed on your JD Graham receipt and provide your order number. Please note that your name isn't always the name on the country & folk tickets and that isn't a problem, those are your concert tickets. If the JD Graham tickets are in a better section, then the ticket broker might have decided to upgrade your JD Graham tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong JD Graham tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on country & folk tickets so you should not have any concerns.