FAQ
1) What do I do if the Jordan Astra event that I had tickets for is postponed and rescheduled but I cannot go?If the Jordan Astra event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Jordan Astra tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Jordan Astra schedule to reflect the new date. TicketSupply.com is not responsible for postponed Jordan Astra events and can not issue any refunds for these. If there is no rescheduled date and the Jordan Astra event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
2) Can my Jordan Astra tickets be sent to an address other than my billing address?Jordan Astra tickets that are mailed are sent only to the billing address on file for the buyer. If this is not convenient and the tickets are hard tickets, some Jordan Astra ticket brokers allow buyers to select a will call pickup option. If the tickets may be digital tickets, you can check into electronic tickets; these can be printed from any location. If you are not sure if the specific Jordan Astra tickets can be electronic tickets, please contact our customer support and they can help you find this information.
3) Are the listed prices for Jordan Astra tickets different from their face value?In most cases, the listed price will be different from the face value of the Jordan Astra tickets. The posted price for these Jordan Astra tickets is determined by the ticket broker. Ticket brokers need to account for expenses in obtaining the tickets, delivery charges, convenience fees, and other charges in addition to the cost of acquiring the Jordan Astra tickets. Buyers may pay more or less than face value for their Jordan Astra tickets.
4) What do I do if the Jordan Astra start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Jordan Astra event. They would be happy to let you know of any changes to the Jordan Astra event.
5) How do I print my electronic r & b & soul tickets to see Jordan Astra?You will need a printer and may need Adobe Reader (which is free) to print any Jordan Astra tickets that are delivered electronically. You will either receive an email containing a link to download and print the tickets or receive the tickets as an attachment to that email.