FAQ
1) I purchased more than one Kashimana ticket, are all the seats together?Unless it is clearly noted on the Kashimana ticket notes, all of the tickets for the Kashimana event are seated together. If you already purchased, you would most likely be able to see if they were not consecutive seating on your Kashimana receipt.
2) There isn't time to ship my Kashimana tickets; can I get my tickets at will call?Yes, you can either get your Kashimana tickets via will call, digital delivery or local pickup. Select either will call, email or local pickup options on the checkout. If you have already ordered and need to change your Kashimana ticket delivery, be sure to call your ticket broker as soon as possible to discuss delivery options. You can find their contact information on the receipt that is sent to you after you purchased your religious tickets. Note: If you are picking your Kashimana tickets up at will call, be sure to bring your ID to the box office window.
3) I think I may have received the wrong Kashimana tickets. What do I do?It is rare that a buyer will receive the wrong Kashimana tickets, but accidents can happen. If you believe that you have received the incorrect Kashimana tickets, please contact the ticket broker that is listed on your Kashimana receipt and provide your order number. Please note that your name isn't always the name on the religious tickets and that isn't a problem, those are your concert tickets. If the Kashimana tickets are in a better section, then the ticket broker might have decided to upgrade your Kashimana tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Kashimana tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on religious tickets so you should not have any concerns.
4) What if I don't know which concert event I want to see?If you like concert events, browse to that section using the top navigation. If there is someone specific that you want to search for, just enter the performer information in the search box. (i.e. "Kashimana"). Or, you can locate all performers at a particular concert venue and choose that way.
5) I ordered my Kashimana tickets. When will they ship?Once you have ordered your Kashimana tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your Kashimana tickets using the website link and/or contact your ticket broker for more information. We guarantee that your religious tickets will arrive in time for the Kashimana event!