FAQ
1) Who determines the face value of my Kinetic Light ticket?The artist, venue, or promoter determines the face value of your Kinetic Light ticket. TicketSupply.com does not play any role in determining face values of Kinetic Light or other tickets. Additional charges that may be included in theater tickets price are a facility charge, convenience charge, order processing fee, taxes, and delivery price.
2) What do I do if the Kinetic Light event that I had tickets for is postponed and rescheduled but I cannot go?If the Kinetic Light event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Kinetic Light tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Kinetic Light schedule to reflect the new date. TicketSupply.com is not responsible for postponed Kinetic Light events and can not issue any refunds for these. If there is no rescheduled date and the Kinetic Light event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
3) What do I do if my order for Kinetic Light tickets has not been confirmed by the ticket broker?If the other theater ticket broker has not confirmed your order for Kinetic Light tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Kinetic Light order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Kinetic Light tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Kinetic Light tickets, we will try to find those with a similar price and location. However, supply and demand for other theater events dictate price and location so there are no guarantees.
4) How are Kinetic Light ticket brokers restricted in their posting and pricing?Ticket brokers must abide by the TicketSupply.com seller agreement. Kinetic Light tickets must be listed in accordance with any applicable international, federal, state, and local regulations, statutes, and laws. However, TicketSupply.com does not regulate the Kinetic Light ticket prices.
5) I want to purchase other theater tickets but I don't know if an event for Kinetic Light is planned in the near future. How do I find information about the Kinetic Light schedule?TicketSupply.com posts the Kinetic Light schedule if it has been made public. You can view the Kinetic Light schedule on our site and select the date you want to attend (if available). Our site will supply a list of all available tickets to see Kinetic Light. Just select the tickets you want, make a purchase, and get ready to attend that other theater event of a lifetime!