FAQ
1) What do I do if I received an error message when placing my Lakefront Music Fest ticket order?If you see an error message when you are placing your order for Lakefront Music Fest tickets, check to make sure that the details you provided on the Lakefront Music Fest order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.
2) What do I do if the festival & tour event that I have tickets for is cancelled and no replacement Lakefront Music Fest event is scheduled?We suggest calling your ticket broker that was listed on your Lakefront Music Fest order receipt. You may need to return the Lakefront Music Fest tickets to receive a full refund. If you have received your Lakefront Music Fest tickets electronically, you do not need to return them. The festival & tour ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
3) How do I make sure that the Lakefront Music Fest discount code is properly applied to my festival & tour order?All of our tickets are offered at discounted prices. However, if a Lakefront Music Fest discount code was provided, simply enter it in the proper area at checkout. Once you enter the Lakefront Music Fest discount code, scroll up and verify that the discount code was applied for your Lakefront Music Fest tickets. If you still have questions, you can send our concert ticket team an email and we will confirm your discount code validity.
4) What do I do if the Lakefront Music Fest start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Lakefront Music Fest event. They would be happy to let you know of any changes to the Lakefront Music Fest event.
5) Do you offer discounted tickets for festival & tour events?Yes, TicketSupply.com offers discounted pricing on tickets for festival & tour events and every other concert event. You can search by festival & tour or by the name of a specific performer (i.e. "Lakefront Music Fest") in order to find discounted tickets to their events. If you have a specific city or state in mind, enter it when doing your search in order to narrow the list of displayed results.