FAQ
1) What do I do if the Lancaster County Music Fest event that I had tickets for is postponed and rescheduled but I cannot go?If the Lancaster County Music Fest event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Lancaster County Music Fest tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Lancaster County Music Fest schedule to reflect the new date. TicketSupply.com is not responsible for postponed Lancaster County Music Fest events and can not issue any refunds for these. If there is no rescheduled date and the Lancaster County Music Fest event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
2) What do I do if my order for Lancaster County Music Fest tickets has not been confirmed by the ticket broker?If the country & folk ticket broker has not confirmed your order for Lancaster County Music Fest tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Lancaster County Music Fest order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Lancaster County Music Fest tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Lancaster County Music Fest tickets, we will try to find those with a similar price and location. However, supply and demand for country & folk events dictate price and location so there are no guarantees.
3) What do I do if the country & folk event that I have tickets for is cancelled and no replacement Lancaster County Music Fest event is scheduled?We suggest calling your ticket broker that was listed on your Lancaster County Music Fest order receipt. You may need to return the Lancaster County Music Fest tickets to receive a full refund. If you have received your Lancaster County Music Fest tickets electronically, you do not need to return them. The country & folk ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
4) I want to attend the Lancaster County Music Fest event in several cities. Can I view the entire Lancaster County Music Fest schedule on the TicketSupply.com web site?Yes, TicketSupply.com lists all the Lancaster County Music Fest tour dates to simplify your shopping experience. Just search Lancaster County Music Fest or browse the concert section for Lancaster County Music Fest. There you will see the Lancaster County Music Fest schedule listed and you'll find the dates that the Lancaster County Music Fest event will be held in your desired locations. If you have been to a concert event before then be sure to select the best seats for your preference. If you haven't seen Lancaster County Music Fest or been to a concert or country & folk event then feel free to just ask one of our ticket specialists.
5) How do I find the seats for Lancaster County Music Fest tickets?On the page containing Lancaster County Music Fest ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Lancaster County Music Fest seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Lancaster County Music Fest ticket notes.