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FAQ
1) I purchased more than one Look Both Ways ticket, are all the seats together?Unless it is clearly noted on the Look Both Ways ticket notes, all of the tickets for the Look Both Ways event are seated together. If you already purchased, you would most likely be able to see if they were not consecutive seating on your Look Both Ways receipt.
2) What if the Look Both Ways event is postponed?If the Look Both Ways event is postponed, your Look Both Ways tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your Look Both Ways tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your Look Both Ways tickets.
3) Do you provide information regarding the Look Both Ways?Yes, we list additional information about the Look Both Ways so you can ensure that this is the children & family event that you wish to attend. You can also find more information about the theater venue. This will allow you to verify that it is the proper event before you make your Look Both Ways ticket purchase.
4) Help!!! I lost my Look Both Ways tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your Look Both Ways tickets. You can contact the ticket broker to see if he or she can have the venue resend the Look Both Ways tickets. However, there are no guarantees so it is important that you keep the Look Both Ways tickets safe once you receive them. You can find your Look Both Ways ticket broker's information on your receipt that was emailed to you.
5) How do I print my electronic children & family tickets to see Look Both Ways?You will need a printer and may need Adobe Reader (which is free) to print any Look Both Ways tickets that are delivered electronically. You will either receive an email containing a link to download and print the tickets or receive the tickets as an attachment to that email.