FAQ
1) What is the best children & family event happening now?All of our offered children & family events are outstanding but we recommend considering our Lost in NYC tickets. These are very popular this year and buyers are purchasing our discounted Lost in NYC tickets as soon as they are posted. Based on this popularity, you are sure to enjoy this children & family event.
2) What do I do if the children & family event that I have tickets for is cancelled and no replacement Lost in NYC event is scheduled?We suggest calling your ticket broker that was listed on your Lost in NYC order receipt. You may need to return the Lost in NYC tickets to receive a full refund. If you have received your Lost in NYC tickets electronically, you do not need to return them. The children & family ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
3) What do I do if the Lost in NYC event that I had tickets for is postponed and rescheduled but I cannot go?If the Lost in NYC event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Lost in NYC tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Lost in NYC schedule to reflect the new date. TicketSupply.com is not responsible for postponed Lost in NYC events and can not issue any refunds for these. If there is no rescheduled date and the Lost in NYC event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
4) Where does TicketSupply.com get the Lost in NYC tickets it offers for sale?The Lost in NYC tickets on TicketSupply.com are obtained by a ticket broker who finds individuals, businesses, season ticket holders, who can't attend the event and will purchase them for you. Our 100% guarantees that your Lost in NYC tickets are authentic and valid for entry!
5) How do I find parking information, security procedures, and the Lost in NYC gate opening times for the venue?The best way to get the most accurate and updated Lost in NYC event details is to contact venue directly. A children & family representative will be able to direct you to find more information about parking and any relevant security details for the Lost in NYC event. The representative will also be able to provide you with the Lost in NYC gate/door opening times. In most cases, this Lost in NYC event information will also be available on the venues web site.