FAQ
1) I think I may have received the wrong Misadventures of Melvin the Explorer tickets. What do I do?It is rare that a buyer will receive the wrong Misadventures of Melvin the Explorer tickets, but accidents can happen. If you believe that you have received the incorrect Misadventures of Melvin the Explorer tickets, please contact the ticket broker that is listed on your Misadventures of Melvin the Explorer receipt and provide your order number. Please note that your name isn't always the name on the children & family tickets and that isn't a problem, those are your theater tickets. If the Misadventures of Melvin the Explorer tickets are in a better section, then the ticket broker might have decided to upgrade your Misadventures of Melvin the Explorer tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Misadventures of Melvin the Explorer tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on children & family tickets so you should not have any concerns.
2) What do I do if my order for Misadventures of Melvin the Explorer tickets has not been confirmed by the ticket broker?If the children & family ticket broker has not confirmed your order for Misadventures of Melvin the Explorer tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Misadventures of Melvin the Explorer order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Misadventures of Melvin the Explorer tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Misadventures of Melvin the Explorer tickets, we will try to find those with a similar price and location. However, supply and demand for children & family events dictate price and location so there are no guarantees.
3) How do I find parking information, security procedures, and the Misadventures of Melvin the Explorer gate opening times for the venue?The best way to get the most accurate and updated Misadventures of Melvin the Explorer event details is to contact venue directly. A children & family representative will be able to direct you to find more information about parking and any relevant security details for the Misadventures of Melvin the Explorer event. The representative will also be able to provide you with the Misadventures of Melvin the Explorer gate/door opening times. In most cases, this Misadventures of Melvin the Explorer event information will also be available on the venues web site.
4) How do I find the seats for Misadventures of Melvin the Explorer tickets?On the page containing Misadventures of Melvin the Explorer ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Misadventures of Melvin the Explorer seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Misadventures of Melvin the Explorer ticket notes.
5) Why isn't my name displayed on my Misadventures of Melvin the Explorer tickets?You are purchasing these Misadventures of Melvin the Explorer tickets from a ticket broker who has obtained them for you from someone who couldn't attend the Misadventures of Melvin the Explorer event. Since the theater venue only scans the ticket barcodes, the name on the Misadventures of Melvin the Explorer ticket is irrelevant. It should not prevent you from seeing Misadventures of Melvin the Explorer and experiencing the full children & family event.