FAQ
1) How do I find parking information, security procedures, and the Moonsault gate opening times for the venue?The best way to get the most accurate and updated Moonsault event details is to contact venue directly. A country & folk representative will be able to direct you to find more information about parking and any relevant security details for the Moonsault event. The representative will also be able to provide you with the Moonsault gate/door opening times. In most cases, this Moonsault event information will also be available on the venues web site.
2) Why isn't my name displayed on my Moonsault tickets?You are purchasing these Moonsault tickets from a ticket broker who has obtained them for you from someone who couldn't attend the Moonsault event. Since the concert venue only scans the ticket barcodes, the name on the Moonsault ticket is irrelevant. It should not prevent you from seeing Moonsault and experiencing the full country & folk event.
3) What do I do if I never received or I accidentally deleted the email needed to print my Moonsault tickets?If you did not receive the email needed to print your Moonsault tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Moonsault receipt. They can resend the Moonsault tickets for you. If you are unable to find your country & folk ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
4) How do I find the seats for Moonsault tickets?On the page containing Moonsault ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Moonsault seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Moonsault ticket notes.
5) Are the listed prices for Moonsault tickets different from their face value?In most cases, the listed price will be different from the face value of the Moonsault tickets. The posted price for these Moonsault tickets is determined by the ticket broker. Ticket brokers need to account for expenses in obtaining the tickets, delivery charges, convenience fees, and other charges in addition to the cost of acquiring the Moonsault tickets. Buyers may pay more or less than face value for their Moonsault tickets.