New York City Ballet Tickets

1) What do I do if the New York City Ballet event that I had tickets for is postponed and rescheduled but I cannot go?

If the New York City Ballet event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the New York City Ballet tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the New York City Ballet schedule to reflect the new date. TicketSupply.com is not responsible for postponed New York City Ballet events and can not issue any refunds for these. If there is no rescheduled date and the New York City Ballet event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.

2) Do you provide any guarantees for my New York City Ballet tickets?

Yes we do! Once the ticket broker has confirmed your order, TicketSupply.com guarantees that your New York City Ballet tickets will be authentic and that you will receive them in time to attend the New York City Ballet event. If the New York City Ballet tickets are hard tickets, they will be mailed to you. If New York City Ballet tickets are emailable or are digital tickets, the broker may email them to you for your convenience.

3) How can I get aisle seats to see New York City Ballet?

For any tickets, including those to see New York City Ballet, aisle seats are a hot item. If any New York City Ballet ticket within a listing is seated on an aisle, this detail will usually be provided by the ticket broker when they list the New York City Ballet tickets. Buyers should read the information listed in the ticket posting details (under the New York City Ballet specific ticket listing) to find this information. If there are no notes on the listing and no mention of an aisle seat, buyers should assume that the New York City Ballet seats are not located on an aisle.

4) How do I find the seats for New York City Ballet tickets?

On the page containing New York City Ballet ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the New York City Ballet seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the New York City Ballet ticket notes.

5) I think I may have received the wrong New York City Ballet tickets. What do I do?

It is rare that a buyer will receive the wrong New York City Ballet tickets, but accidents can happen. If you believe that you have received the incorrect New York City Ballet tickets, please contact the ticket broker that is listed on your New York City Ballet receipt and provide your order number. Please note that your name isn't always the name on the ballet tickets and that isn't a problem, those are your theater tickets. If the New York City Ballet tickets are in a better section, then the ticket broker might have decided to upgrade your New York City Ballet tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong New York City Ballet tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on ballet tickets so you should not have any concerns.