FAQ
1) Why are there sometimes fees charged for picking up North Meets South Tour tickets?Last minute North Meets South Tour orders may be subject to an additional fee because of the logistics of getting your North Meets South Tour tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.
2) What do I do if I never received or I accidentally deleted the email needed to print my North Meets South Tour tickets?If you did not receive the email needed to print your North Meets South Tour tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your North Meets South Tour receipt. They can resend the North Meets South Tour tickets for you. If you are unable to find your festival & tour ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
3) What do I do if the North Meets South Tour event that I had tickets for is postponed and rescheduled but I cannot go?If the North Meets South Tour event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the North Meets South Tour tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the North Meets South Tour schedule to reflect the new date. TicketSupply.com is not responsible for postponed North Meets South Tour events and can not issue any refunds for these. If there is no rescheduled date and the North Meets South Tour event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
4) How do I make sure that the North Meets South Tour discount code is properly applied to my festival & tour order?All of our tickets are offered at discounted prices. However, if a North Meets South Tour discount code was provided, simply enter it in the proper area at checkout. Once you enter the North Meets South Tour discount code, scroll up and verify that the discount code was applied for your North Meets South Tour tickets. If you still have questions, you can send our concert ticket team an email and we will confirm your discount code validity.
5) I think I may have received the wrong North Meets South Tour tickets. What do I do?It is rare that a buyer will receive the wrong North Meets South Tour tickets, but accidents can happen. If you believe that you have received the incorrect North Meets South Tour tickets, please contact the ticket broker that is listed on your North Meets South Tour receipt and provide your order number. Please note that your name isn't always the name on the festival & tour tickets and that isn't a problem, those are your concert tickets. If the North Meets South Tour tickets are in a better section, then the ticket broker might have decided to upgrade your North Meets South Tour tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong North Meets South Tour tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on festival & tour tickets so you should not have any concerns.