FAQ
1) Can my Oak Bank Holiday Classic tickets be sent to an address other than my billing address?Oak Bank Holiday Classic tickets that are mailed are sent only to the billing address on file for the buyer. If this is not convenient and the tickets are hard tickets, some Oak Bank Holiday Classic ticket brokers allow buyers to select a will call pickup option. If the tickets may be digital tickets, you can check into electronic tickets; these can be printed from any location. If you are not sure if the specific Oak Bank Holiday Classic tickets can be electronic tickets, please contact our customer support and they can help you find this information.
2) What do I do if the bluegrass event that I have tickets for is cancelled and no replacement Oak Bank Holiday Classic event is scheduled?We suggest calling your ticket broker that was listed on your Oak Bank Holiday Classic order receipt. You may need to return the Oak Bank Holiday Classic tickets to receive a full refund. If you have received your Oak Bank Holiday Classic tickets electronically, you do not need to return them. The bluegrass ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
3) I want to attend the Oak Bank Holiday Classic event in several cities. Can I view the entire Oak Bank Holiday Classic schedule on the TicketSupply.com web site?Yes, TicketSupply.com lists all the Oak Bank Holiday Classic tour dates to simplify your shopping experience. Just search Oak Bank Holiday Classic or browse the concert section for Oak Bank Holiday Classic. There you will see the Oak Bank Holiday Classic schedule listed and you'll find the dates that the Oak Bank Holiday Classic event will be held in your desired locations. If you have been to a concert event before then be sure to select the best seats for your preference. If you haven't seen Oak Bank Holiday Classic or been to a concert or bluegrass event then feel free to just ask one of our ticket specialists.
4) Is there a way for me to verify that my Oak Bank Holiday Classic tickets are authentic?Currently, TicketSupply.com does not offer a customer authenticity verification process for Oak Bank Holiday Classic, or any other, tickets. However, TicketSupply.com verifies that all Oak Bank Holiday Classic tickets purchased on its site are authentic. If there should be any doubt, please contact us directly and we'll check into this for you.
5) I think I may have received the wrong Oak Bank Holiday Classic tickets. What do I do?It is rare that a buyer will receive the wrong Oak Bank Holiday Classic tickets, but accidents can happen. If you believe that you have received the incorrect Oak Bank Holiday Classic tickets, please contact the ticket broker that is listed on your Oak Bank Holiday Classic receipt and provide your order number. Please note that your name isn't always the name on the bluegrass tickets and that isn't a problem, those are your concert tickets. If the Oak Bank Holiday Classic tickets are in a better section, then the ticket broker might have decided to upgrade your Oak Bank Holiday Classic tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Oak Bank Holiday Classic tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on bluegrass tickets so you should not have any concerns.