FAQ
1) What do I do if the off-broadway event that I have tickets for is cancelled and no replacement On Beckett event is scheduled?We suggest calling your ticket broker that was listed on your On Beckett order receipt. You may need to return the On Beckett tickets to receive a full refund. If you have received your On Beckett tickets electronically, you do not need to return them. The off-broadway ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
2) I want to attend the On Beckett event in several cities. Can I view the entire On Beckett schedule on the TicketSupply.com web site?Yes, TicketSupply.com lists all the On Beckett tour dates to simplify your shopping experience. Just search On Beckett or browse the theater section for On Beckett. There you will see the On Beckett schedule listed and you'll find the dates that the On Beckett event will be held in your desired locations. If you have been to a theater event before then be sure to select the best seats for your preference. If you haven't seen On Beckett or been to a theater or off-broadway event then feel free to just ask one of our ticket specialists.
3) Are the listed prices for On Beckett tickets different from their face value?In most cases, the listed price will be different from the face value of the On Beckett tickets. The posted price for these On Beckett tickets is determined by the ticket broker. Ticket brokers need to account for expenses in obtaining the tickets, delivery charges, convenience fees, and other charges in addition to the cost of acquiring the On Beckett tickets. Buyers may pay more or less than face value for their On Beckett tickets.
4) What if the On Beckett event is postponed?If the On Beckett event is postponed, your On Beckett tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your On Beckett tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your On Beckett tickets.
5) I bought On Beckett tickets but now I don't want to go. How do I cancel my order?Unfortunately, because off-broadway tickets are a one-of-a-kind item our On Beckett ticket policy to buyer's states that you cannot change, cancel or exchange an order once you have placed it. If you would like more information please refer to the TicketSupply.com policy at the bottom of the page.