FAQ
1) What do I do if my order for On High tickets has not been confirmed by the ticket broker?If the festival & tour ticket broker has not confirmed your order for On High tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the On High order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other On High tickets for you or we will allow you to cancel the order for a refund. When looking for alternate On High tickets, we will try to find those with a similar price and location. However, supply and demand for festival & tour events dictate price and location so there are no guarantees.
2) Do you have On High event tickets?Yes, TicketSupply.com offers tickets for On High at the lowest prices available. You can easily search our site by typing "On High" in the search box. Or you can browse to that page directly by visiting concert and then clicking festival & tour. This will allow you to view the entire inventory of low-priced On High tickets; you can even view seat information for each On High ticket, which allows you to make the most informed purchasing decision to see your festival & tour event!
3) Are the listed prices for On High tickets different from their face value?In most cases, the listed price will be different from the face value of the On High tickets. The posted price for these On High tickets is determined by the ticket broker. Ticket brokers need to account for expenses in obtaining the tickets, delivery charges, convenience fees, and other charges in addition to the cost of acquiring the On High tickets. Buyers may pay more or less than face value for their On High tickets.
4) What if the On High event is postponed?If the On High event is postponed, your On High tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your On High tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your On High tickets.
5) How do I find the seats for On High tickets?On the page containing On High ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the On High seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the On High ticket notes.