FAQ
1) Why do RnB Block Party tickets within the same section have different prices?TicketSupply.com is an open ticket broker marketplace for RnB Block Party. When you purchase tickets to RnB Block Party you are purchasing from accredited ticket broker companies. The reason the tickets for RnB Block Party vary in price in the same section is due to different ticket brokers listing the RnB Block Party tickets. These brokers often list RnB Block Party tickets competitively based on market standards and availability but their perception and expenses of obtaining the RnB Block Party tickets are different per broker.
2) How do I make sure that the RnB Block Party discount code is properly applied to my r & b & soul order?All of our tickets are offered at discounted prices. However, if a RnB Block Party discount code was provided, simply enter it in the proper area at checkout. Once you enter the RnB Block Party discount code, scroll up and verify that the discount code was applied for your RnB Block Party tickets. If you still have questions, you can send our concert ticket team an email and we will confirm your discount code validity.
3) What do I do if the RnB Block Party start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the RnB Block Party event. They would be happy to let you know of any changes to the RnB Block Party event.
4) What do I do if I never received or I accidentally deleted the email needed to print my RnB Block Party tickets?If you did not receive the email needed to print your RnB Block Party tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your RnB Block Party receipt. They can resend the RnB Block Party tickets for you. If you are unable to find your r & b & soul ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
5) What do I do if the RnB Block Party event that I had tickets for is postponed and rescheduled but I cannot go?If the RnB Block Party event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the RnB Block Party tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the RnB Block Party schedule to reflect the new date. TicketSupply.com is not responsible for postponed RnB Block Party events and can not issue any refunds for these. If there is no rescheduled date and the RnB Block Party event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.