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FAQ
1) I purchased more than one Sarah The Dinosaur ticket, are all the seats together?Unless it is clearly noted on the Sarah The Dinosaur ticket notes, all of the tickets for the Sarah The Dinosaur event are seated together. If you already purchased, you would most likely be able to see if they were not consecutive seating on your Sarah The Dinosaur receipt.
2) What do I do if I received an error message when placing my Sarah The Dinosaur ticket order?If you see an error message when you are placing your order for Sarah The Dinosaur tickets, check to make sure that the details you provided on the Sarah The Dinosaur order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.
3) What do I do if the children & family event that I have tickets for is cancelled and no replacement Sarah The Dinosaur event is scheduled?We suggest calling your ticket broker that was listed on your Sarah The Dinosaur order receipt. You may need to return the Sarah The Dinosaur tickets to receive a full refund. If you have received your Sarah The Dinosaur tickets electronically, you do not need to return them. The children & family ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
4) I want to attend the Sarah The Dinosaur event in several cities. Can I view the entire Sarah The Dinosaur schedule on the TicketSupply.com web site?Yes, TicketSupply.com lists all the Sarah The Dinosaur tour dates to simplify your shopping experience. Just search Sarah The Dinosaur or browse the theater section for Sarah The Dinosaur. There you will see the Sarah The Dinosaur schedule listed and you'll find the dates that the Sarah The Dinosaur event will be held in your desired locations. If you have been to a theater event before then be sure to select the best seats for your preference. If you haven't seen Sarah The Dinosaur or been to a theater or children & family event then feel free to just ask one of our ticket specialists.
5) How do I print my electronic children & family tickets to see Sarah The Dinosaur?You will need a printer and may need Adobe Reader (which is free) to print any Sarah The Dinosaur tickets that are delivered electronically. You will either receive an email containing a link to download and print the tickets or receive the tickets as an attachment to that email.