FAQ
1) Is there a guarantee for the delivery of your Sophia Galate tickets?You will be notified of the approximate ship date after you order. Typically Sophia Galate tickets are shipped within 1 business day but there may be cases where the r & b & soul tickets are not shipped right away. We guarantee that your Sophia Galate tickets will arrive to you in time for the event. If it is not possible to get your Sophia Galate tickets to you in time by shipping, we will arrange for you to pick them up locally or at the venue will call office before the r & b & soul event.
2) Do you provide any guarantees for my Sophia Galate tickets?Yes we do! Once the ticket broker has confirmed your order, TicketSupply.com guarantees that your Sophia Galate tickets will be authentic and that you will receive them in time to attend the Sophia Galate event. If the Sophia Galate tickets are hard tickets, they will be mailed to you. If Sophia Galate tickets are emailable or are digital tickets, the broker may email them to you for your convenience.
3) Is there a way for me to verify that my Sophia Galate tickets are authentic?Currently, TicketSupply.com does not offer a customer authenticity verification process for Sophia Galate, or any other, tickets. However, TicketSupply.com verifies that all Sophia Galate tickets purchased on its site are authentic. If there should be any doubt, please contact us directly and we'll check into this for you.
4) I ordered my Sophia Galate tickets. When will they ship?Once you have ordered your Sophia Galate tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your Sophia Galate tickets using the website link and/or contact your ticket broker for more information. We guarantee that your r & b & soul tickets will arrive in time for the Sophia Galate event!
5) What do I do if the Sophia Galate start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Sophia Galate event. They would be happy to let you know of any changes to the Sophia Galate event.