FAQ
1) What if the Strings and Heart event is postponed?If the Strings and Heart event is postponed, your Strings and Heart tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your Strings and Heart tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your Strings and Heart tickets.
2) I bought Strings and Heart tickets but now I don't want to go. How do I cancel my order?Unfortunately, because religious tickets are a one-of-a-kind item our Strings and Heart ticket policy to buyer's states that you cannot change, cancel or exchange an order once you have placed it. If you would like more information please refer to the TicketSupply.com policy at the bottom of the page.
3) Why are there sometimes fees charged for picking up Strings and Heart tickets?Last minute Strings and Heart orders may be subject to an additional fee because of the logistics of getting your Strings and Heart tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.
4) How do I make sure that the Strings and Heart discount code is properly applied to my religious order?All of our tickets are offered at discounted prices. However, if a Strings and Heart discount code was provided, simply enter it in the proper area at checkout. Once you enter the Strings and Heart discount code, scroll up and verify that the discount code was applied for your Strings and Heart tickets. If you still have questions, you can send our concert ticket team an email and we will confirm your discount code validity.
5) How can I get aisle seats to see Strings and Heart?For any tickets, including those to see Strings and Heart, aisle seats are a hot item. If any Strings and Heart ticket within a listing is seated on an aisle, this detail will usually be provided by the ticket broker when they list the Strings and Heart tickets. Buyers should read the information listed in the ticket posting details (under the Strings and Heart specific ticket listing) to find this information. If there are no notes on the listing and no mention of an aisle seat, buyers should assume that the Strings and Heart seats are not located on an aisle.