FAQ
1) Do you provide any guarantees for my Summer of Boots Festival tickets?Yes we do! Once the ticket broker has confirmed your order, TicketSupply.com guarantees that your Summer of Boots Festival tickets will be authentic and that you will receive them in time to attend the Summer of Boots Festival event. If the Summer of Boots Festival tickets are hard tickets, they will be mailed to you. If Summer of Boots Festival tickets are emailable or are digital tickets, the broker may email them to you for your convenience.
2) What do I do if I never received or I accidentally deleted the email needed to print my Summer of Boots Festival tickets?If you did not receive the email needed to print your Summer of Boots Festival tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Summer of Boots Festival receipt. They can resend the Summer of Boots Festival tickets for you. If you are unable to find your festival & tour ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
3) How do I know if the Summer of Boots Festival event has been cancelled due to inclement weather?If inclement weather is being experienced on the day of the Summer of Boots Festival event, contact the venue to see if the event has been postponed or cancelled. The concert venue will have the most updated Summer of Boots Festival event information along with any alternate parking arrangements due to treacherous conditions in and around the location.
4) I purchased more than one Summer of Boots Festival ticket, are all the seats together?Unless it is clearly noted on the Summer of Boots Festival ticket notes, all of the tickets for the Summer of Boots Festival event are seated together. If you already purchased, you would most likely be able to see if they were not consecutive seating on your Summer of Boots Festival receipt.
5) I think I may have received the wrong Summer of Boots Festival tickets. What do I do?It is rare that a buyer will receive the wrong Summer of Boots Festival tickets, but accidents can happen. If you believe that you have received the incorrect Summer of Boots Festival tickets, please contact the ticket broker that is listed on your Summer of Boots Festival receipt and provide your order number. Please note that your name isn't always the name on the festival & tour tickets and that isn't a problem, those are your concert tickets. If the Summer of Boots Festival tickets are in a better section, then the ticket broker might have decided to upgrade your Summer of Boots Festival tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Summer of Boots Festival tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on festival & tour tickets so you should not have any concerns.