FAQ
1) What do I do if my order for Tape and Tears tickets has not been confirmed by the ticket broker?If the alternative ticket broker has not confirmed your order for Tape and Tears tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Tape and Tears order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Tape and Tears tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Tape and Tears tickets, we will try to find those with a similar price and location. However, supply and demand for alternative events dictate price and location so there are no guarantees.
2) As a buyer of Tape and Tears tickets, what are my responsibilities?TicketSupply.com requires all Tape and Tears ticket buyers to review and understand that all sales are final and that Tape and Tears ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any alternative ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your Tape and Tears tickets will be good for the rescheduled date.
3) I think I may have received the wrong Tape and Tears tickets. What do I do?It is rare that a buyer will receive the wrong Tape and Tears tickets, but accidents can happen. If you believe that you have received the incorrect Tape and Tears tickets, please contact the ticket broker that is listed on your Tape and Tears receipt and provide your order number. Please note that your name isn't always the name on the alternative tickets and that isn't a problem, those are your concert tickets. If the Tape and Tears tickets are in a better section, then the ticket broker might have decided to upgrade your Tape and Tears tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Tape and Tears tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on alternative tickets so you should not have any concerns.
4) What if I don't know which concert event I want to see?If you like concert events, browse to that section using the top navigation. If there is someone specific that you want to search for, just enter the performer information in the search box. (i.e. "Tape and Tears"). Or, you can locate all performers at a particular concert venue and choose that way.
5) How can I find concert tickets to see Tape and Tears on TicketSupply.com?Browse the concert section of the site or type Tape and Tears into the search box on the site. TicketSupply.com always offers Tape and Tears tickets at the best-price online. If you are looking for another concert or alternative event then be sure to act quickly so you find the best-priced alternative tickets and seats from our large inventory!