FAQ
1) How do I know I am getting a good price when buying alternative tickets to see The Gourds?Our website specializes in sold-out and unavailable seating for The Gourds events and many others. When you purchase The Gourds tickets from us you can rest assured that our prices are cheaper than our competitors. When you are comparing the prices, consider the The Gourds ticket availability, alternative event popularity, and the expenses that ticket brokers incur when they obtained the The Gourds tickets.
2) How do I find the seats for The Gourds tickets?On the page containing The Gourds ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the The Gourds seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the The Gourds ticket notes.
3) I think I may have received the wrong The Gourds tickets. What do I do?It is rare that a buyer will receive the wrong The Gourds tickets, but accidents can happen. If you believe that you have received the incorrect The Gourds tickets, please contact the ticket broker that is listed on your The Gourds receipt and provide your order number. Please note that your name isn't always the name on the alternative tickets and that isn't a problem, those are your concert tickets. If the The Gourds tickets are in a better section, then the ticket broker might have decided to upgrade your The Gourds tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong The Gourds tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on alternative tickets so you should not have any concerns.
4) What do I do if my order for The Gourds tickets has not been confirmed by the ticket broker?If the alternative ticket broker has not confirmed your order for The Gourds tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the The Gourds order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other The Gourds tickets for you or we will allow you to cancel the order for a refund. When looking for alternate The Gourds tickets, we will try to find those with a similar price and location. However, supply and demand for alternative events dictate price and location so there are no guarantees.
5) How do I make sure that the The Gourds discount code is properly applied to my alternative order?All of our tickets are offered at discounted prices. However, if a The Gourds discount code was provided, simply enter it in the proper area at checkout. Once you enter the The Gourds discount code, scroll up and verify that the discount code was applied for your The Gourds tickets. If you still have questions, you can send our concert ticket team an email and we will confirm your discount code validity.