FAQ
1) What do I do if I received an error message when placing my The Haunt ticket order?If you see an error message when you are placing your order for The Haunt tickets, check to make sure that the details you provided on the The Haunt order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.
2) What do I do if the pop & rock event that I have tickets for is cancelled and no replacement The Haunt event is scheduled?We suggest calling your ticket broker that was listed on your The Haunt order receipt. You may need to return the The Haunt tickets to receive a full refund. If you have received your The Haunt tickets electronically, you do not need to return them. The pop & rock ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
3) Why are there sometimes fees charged for picking up The Haunt tickets?Last minute The Haunt orders may be subject to an additional fee because of the logistics of getting your The Haunt tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.
4) How do I find parking information, security procedures, and the The Haunt gate opening times for the venue?The best way to get the most accurate and updated The Haunt event details is to contact venue directly. A pop & rock representative will be able to direct you to find more information about parking and any relevant security details for the The Haunt event. The representative will also be able to provide you with the The Haunt gate/door opening times. In most cases, this The Haunt event information will also be available on the venues web site.
5) How can I get aisle seats to see The Haunt?For any tickets, including those to see The Haunt, aisle seats are a hot item. If any The Haunt ticket within a listing is seated on an aisle, this detail will usually be provided by the ticket broker when they list the The Haunt tickets. Buyers should read the information listed in the ticket posting details (under the The Haunt specific ticket listing) to find this information. If there are no notes on the listing and no mention of an aisle seat, buyers should assume that the The Haunt seats are not located on an aisle.