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FAQ
1) What do I do if the The Keel Brothers event that I had tickets for is postponed and rescheduled but I cannot go?If the The Keel Brothers event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the The Keel Brothers tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the The Keel Brothers schedule to reflect the new date. TicketSupply.com is not responsible for postponed The Keel Brothers events and can not issue any refunds for these. If there is no rescheduled date and the The Keel Brothers event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
2) What do I do if my order for The Keel Brothers tickets has not been confirmed by the ticket broker?If the bluegrass ticket broker has not confirmed your order for The Keel Brothers tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the The Keel Brothers order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other The Keel Brothers tickets for you or we will allow you to cancel the order for a refund. When looking for alternate The Keel Brothers tickets, we will try to find those with a similar price and location. However, supply and demand for bluegrass events dictate price and location so there are no guarantees.
3) Do you have The Keel Brothers event tickets?Yes, TicketSupply.com offers tickets for The Keel Brothers at the lowest prices available. You can easily search our site by typing "The Keel Brothers" in the search box. Or you can browse to that page directly by visiting concert and then clicking bluegrass. This will allow you to view the entire inventory of low-priced The Keel Brothers tickets; you can even view seat information for each The Keel Brothers ticket, which allows you to make the most informed purchasing decision to see your bluegrass event!
4) What do I do if I received an error message when placing my The Keel Brothers ticket order?If you see an error message when you are placing your order for The Keel Brothers tickets, check to make sure that the details you provided on the The Keel Brothers order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.
5) What do I do if the bluegrass event that I have tickets for is cancelled and no replacement The Keel Brothers event is scheduled?We suggest calling your ticket broker that was listed on your The Keel Brothers order receipt. You may need to return the The Keel Brothers tickets to receive a full refund. If you have received your The Keel Brothers tickets electronically, you do not need to return them. The bluegrass ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.