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FAQ
1) I bought The Madison Regatta and Roostertail Music Festival tickets but now I don't want to go. How do I cancel my order?Unfortunately, because festival & tour tickets are a one-of-a-kind item our The Madison Regatta and Roostertail Music Festival ticket policy to buyer's states that you cannot change, cancel or exchange an order once you have placed it. If you would like more information please refer to the TicketSupply.com policy at the bottom of the page.
2) What do I do if my order for The Madison Regatta and Roostertail Music Festival tickets has not been confirmed by the ticket broker?If the festival & tour ticket broker has not confirmed your order for The Madison Regatta and Roostertail Music Festival tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the The Madison Regatta and Roostertail Music Festival order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other The Madison Regatta and Roostertail Music Festival tickets for you or we will allow you to cancel the order for a refund. When looking for alternate The Madison Regatta and Roostertail Music Festival tickets, we will try to find those with a similar price and location. However, supply and demand for festival & tour events dictate price and location so there are no guarantees.
3) Is there a way for me to verify that my The Madison Regatta and Roostertail Music Festival tickets are authentic?Currently, TicketSupply.com does not offer a customer authenticity verification process for The Madison Regatta and Roostertail Music Festival, or any other, tickets. However, TicketSupply.com verifies that all The Madison Regatta and Roostertail Music Festival tickets purchased on its site are authentic. If there should be any doubt, please contact us directly and we'll check into this for you.
4) What do I do if the The Madison Regatta and Roostertail Music Festival start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the The Madison Regatta and Roostertail Music Festival event. They would be happy to let you know of any changes to the The Madison Regatta and Roostertail Music Festival event.
5) What are the service charges for The Madison Regatta and Roostertail Music Festival tickets?TicketSupply.com sells cheap The Madison Regatta and Roostertail Music Festival tickets featuring the lowest service charges online. The service charges vary per The Madison Regatta and Roostertail Music Festival event but are significantly less than our competitors. You can see the total ticket price for your The Madison Regatta and Roostertail Music Festival order on the checkout.