FAQ
1) What if I don't know which concert event I want to see?If you like concert events, browse to that section using the top navigation. If there is someone specific that you want to search for, just enter the performer information in the search box. (i.e. "The Salt Company"). Or, you can locate all performers at a particular concert venue and choose that way.
2) I want to attend the The Salt Company event in several cities. Can I view the entire The Salt Company schedule on the TicketSupply.com web site?Yes, TicketSupply.com lists all the The Salt Company tour dates to simplify your shopping experience. Just search The Salt Company or browse the concert section for The Salt Company. There you will see the The Salt Company schedule listed and you'll find the dates that the The Salt Company event will be held in your desired locations. If you have been to a concert event before then be sure to select the best seats for your preference. If you haven't seen The Salt Company or been to a concert or religious event then feel free to just ask one of our ticket specialists.
3) How do I make sure that the The Salt Company discount code is properly applied to my religious order?All of our tickets are offered at discounted prices. However, if a The Salt Company discount code was provided, simply enter it in the proper area at checkout. Once you enter the The Salt Company discount code, scroll up and verify that the discount code was applied for your The Salt Company tickets. If you still have questions, you can send our concert ticket team an email and we will confirm your discount code validity.
4) I think I may have received the wrong The Salt Company tickets. What do I do?It is rare that a buyer will receive the wrong The Salt Company tickets, but accidents can happen. If you believe that you have received the incorrect The Salt Company tickets, please contact the ticket broker that is listed on your The Salt Company receipt and provide your order number. Please note that your name isn't always the name on the religious tickets and that isn't a problem, those are your concert tickets. If the The Salt Company tickets are in a better section, then the ticket broker might have decided to upgrade your The Salt Company tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong The Salt Company tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on religious tickets so you should not have any concerns.
5) What do I do if the religious event that I have tickets for is cancelled and no replacement The Salt Company event is scheduled?We suggest calling your ticket broker that was listed on your The Salt Company order receipt. You may need to return the The Salt Company tickets to receive a full refund. If you have received your The Salt Company tickets electronically, you do not need to return them. The religious ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.