FAQ
1) How do I find the seats for The Swell Season tickets?On the page containing The Swell Season ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the The Swell Season seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the The Swell Season ticket notes.
2) I think I may have received the wrong The Swell Season tickets. What do I do?It is rare that a buyer will receive the wrong The Swell Season tickets, but accidents can happen. If you believe that you have received the incorrect The Swell Season tickets, please contact the ticket broker that is listed on your The Swell Season receipt and provide your order number. Please note that your name isn't always the name on the alternative tickets and that isn't a problem, those are your concert tickets. If the The Swell Season tickets are in a better section, then the ticket broker might have decided to upgrade your The Swell Season tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong The Swell Season tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on alternative tickets so you should not have any concerns.
3) What do I do if my order for The Swell Season tickets has not been confirmed by the ticket broker?If the alternative ticket broker has not confirmed your order for The Swell Season tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the The Swell Season order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other The Swell Season tickets for you or we will allow you to cancel the order for a refund. When looking for alternate The Swell Season tickets, we will try to find those with a similar price and location. However, supply and demand for alternative events dictate price and location so there are no guarantees.
4) How do I know if the The Swell Season event has been cancelled due to inclement weather?If inclement weather is being experienced on the day of the The Swell Season event, contact the venue to see if the event has been postponed or cancelled. The concert venue will have the most updated The Swell Season event information along with any alternate parking arrangements due to treacherous conditions in and around the location.
5) I love alternative events! What are the prices of the tickets for The Swell Season in my area?The prices for The Swell Season are different for every location. All of the prices are clearly displayed on our web site. You can find these by browsing to concert and then to alternative; here you will then look for the The Swell Season listed. The Swell Season ticket prices are listed in U.S. dollars unless otherwise noted. TicketSupply.com offers the lowest prices on all The Swell Season tickets.