FAQ
1) Who determines the face value of my The Urge ticket?The artist, venue, or promoter determines the face value of your The Urge ticket. TicketSupply.com does not play any role in determining face values of The Urge or other tickets. Additional charges that may be included in concert tickets price are a facility charge, convenience charge, order processing fee, taxes, and delivery price.
2) I am trying to find cheap tickets to see The Urge near my city, can you help me?TicketSupply.com offers a wide assortment of The Urge tickets so you are bound to find tickets within your price range. Our inventory is constantly updated so if you do not see the The Urge tickets you are looking for, check back soon or call our ticket specialists for more information on when we are expecting The Urge tickets in your area. Once you find the alternative tickets within your price range, order them quickly so you don't miss a great show by The Urge.
3) There isn't time to ship my The Urge tickets; can I get my tickets at will call?Yes, you can either get your The Urge tickets via will call, digital delivery or local pickup. Select either will call, email or local pickup options on the checkout. If you have already ordered and need to change your The Urge ticket delivery, be sure to call your ticket broker as soon as possible to discuss delivery options. You can find their contact information on the receipt that is sent to you after you purchased your alternative tickets. Note: If you are picking your The Urge tickets up at will call, be sure to bring your ID to the box office window.
4) Is there a guarantee for the delivery of your The Urge tickets?You will be notified of the approximate ship date after you order. Typically The Urge tickets are shipped within 1 business day but there may be cases where the alternative tickets are not shipped right away. We guarantee that your The Urge tickets will arrive to you in time for the event. If it is not possible to get your The Urge tickets to you in time by shipping, we will arrange for you to pick them up locally or at the venue will call office before the alternative event.
5) What do I do if the alternative event that I have tickets for is cancelled and no replacement The Urge event is scheduled?We suggest calling your ticket broker that was listed on your The Urge order receipt. You may need to return the The Urge tickets to receive a full refund. If you have received your The Urge tickets electronically, you do not need to return them. The alternative ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.