FAQ
1) How do I find the seats for 15 Minutes tickets?On the page containing 15 Minutes ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the 15 Minutes seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the 15 Minutes ticket notes.
2) I think I may have received the wrong 15 Minutes tickets. What do I do?It is rare that a buyer will receive the wrong 15 Minutes tickets, but accidents can happen. If you believe that you have received the incorrect 15 Minutes tickets, please contact the ticket broker that is listed on your 15 Minutes receipt and provide your order number. Please note that your name isn't always the name on the alternative tickets and that isn't a problem, those are your concert tickets. If the 15 Minutes tickets are in a better section, then the ticket broker might have decided to upgrade your 15 Minutes tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong 15 Minutes tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on alternative tickets so you should not have any concerns.
3) Why do 15 Minutes tickets within the same section have different prices?TicketSupply.com is an open ticket broker marketplace for 15 Minutes. When you purchase tickets to 15 Minutes you are purchasing from accredited ticket broker companies. The reason the tickets for 15 Minutes vary in price in the same section is due to different ticket brokers listing the 15 Minutes tickets. These brokers often list 15 Minutes tickets competitively based on market standards and availability but their perception and expenses of obtaining the 15 Minutes tickets are different per broker.
4) Is there a way for me to verify that my 15 Minutes tickets are authentic?Currently, TicketSupply.com does not offer a customer authenticity verification process for 15 Minutes, or any other, tickets. However, TicketSupply.com verifies that all 15 Minutes tickets purchased on its site are authentic. If there should be any doubt, please contact us directly and we'll check into this for you.
5) Help!!! I lost my 15 Minutes tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your 15 Minutes tickets. You can contact the ticket broker to see if he or she can have the venue resend the 15 Minutes tickets. However, there are no guarantees so it is important that you keep the 15 Minutes tickets safe once you receive them. You can find your 15 Minutes ticket broker's information on your receipt that was emailed to you.