FAQ
1) What if I don't know which concert event I want to see?If you like concert events, browse to that section using the top navigation. If there is someone specific that you want to search for, just enter the performer information in the search box. (i.e. "2X2"). Or, you can locate all performers at a particular concert venue and choose that way.
2) How can I find concert tickets to see 2X2 on TicketSupply.com?Browse the concert section of the site or type 2X2 into the search box on the site. TicketSupply.com always offers 2X2 tickets at the best-price online. If you are looking for another concert or alternative event then be sure to act quickly so you find the best-priced alternative tickets and seats from our large inventory!
3) What are the service charges for 2X2 tickets?TicketSupply.com sells cheap 2X2 tickets featuring the lowest service charges online. The service charges vary per 2X2 event but are significantly less than our competitors. You can see the total ticket price for your 2X2 order on the checkout.
4) What do I do if the 2X2 event that I had tickets for is postponed and rescheduled but I cannot go?If the 2X2 event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the 2X2 tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the 2X2 schedule to reflect the new date. TicketSupply.com is not responsible for postponed 2X2 events and can not issue any refunds for these. If there is no rescheduled date and the 2X2 event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
5) What do I do if my order for 2X2 tickets has not been confirmed by the ticket broker?If the alternative ticket broker has not confirmed your order for 2X2 tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the 2X2 order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other 2X2 tickets for you or we will allow you to cancel the order for a refund. When looking for alternate 2X2 tickets, we will try to find those with a similar price and location. However, supply and demand for alternative events dictate price and location so there are no guarantees.