FAQ
1) What do I do if the 8 Ball start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the 8 Ball event. They would be happy to let you know of any changes to the 8 Ball event.
2) Help!!! I lost my 8 Ball tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your 8 Ball tickets. You can contact the ticket broker to see if he or she can have the venue resend the 8 Ball tickets. However, there are no guarantees so it is important that you keep the 8 Ball tickets safe once you receive them. You can find your 8 Ball ticket broker's information on your receipt that was emailed to you.
3) I bought 8 Ball tickets but now I don't want to go. How do I cancel my order?Unfortunately, because alternative tickets are a one-of-a-kind item our 8 Ball ticket policy to buyer's states that you cannot change, cancel or exchange an order once you have placed it. If you would like more information please refer to the TicketSupply.com policy at the bottom of the page.
4) Where can I find the cheapest tickets to see 8 Ball in my area?The cheapest tickets to see 8 Ball in all other cities can be found on TicketSupply.com. We have a large supply of tickets for all venues where 8 Ball will be and ordering through our site is fast and convenient. Buy your 8 Ball tickets and you will not be sorry because concert events are so much fun and you will pay less than on other sites selling alternative tickets.
5) What do I do if the alternative event that I have tickets for is cancelled and no replacement 8 Ball event is scheduled?We suggest calling your ticket broker that was listed on your 8 Ball order receipt. You may need to return the 8 Ball tickets to receive a full refund. If you have received your 8 Ball tickets electronically, you do not need to return them. The alternative ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.