FAQ
1) Is there a way for me to verify that my Across Five Aprils tickets are authentic?Currently, TicketSupply.com does not offer a customer authenticity verification process for Across Five Aprils, or any other, tickets. However, TicketSupply.com verifies that all Across Five Aprils tickets purchased on its site are authentic. If there should be any doubt, please contact us directly and we'll check into this for you.
2) I want to attend the Across Five Aprils event in several cities. Can I view the entire Across Five Aprils schedule on the TicketSupply.com web site?Yes, TicketSupply.com lists all the Across Five Aprils tour dates to simplify your shopping experience. Just search Across Five Aprils or browse the concert section for Across Five Aprils. There you will see the Across Five Aprils schedule listed and you'll find the dates that the Across Five Aprils event will be held in your desired locations. If you have been to a concert event before then be sure to select the best seats for your preference. If you haven't seen Across Five Aprils or been to a concert or alternative event then feel free to just ask one of our ticket specialists.
3) What do I do if the Across Five Aprils start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Across Five Aprils event. They would be happy to let you know of any changes to the Across Five Aprils event.
4) Help!!! I lost my Across Five Aprils tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your Across Five Aprils tickets. You can contact the ticket broker to see if he or she can have the venue resend the Across Five Aprils tickets. However, there are no guarantees so it is important that you keep the Across Five Aprils tickets safe once you receive them. You can find your Across Five Aprils ticket broker's information on your receipt that was emailed to you.
5) Is there a guarantee for the delivery of your Across Five Aprils tickets?You will be notified of the approximate ship date after you order. Typically Across Five Aprils tickets are shipped within 1 business day but there may be cases where the alternative tickets are not shipped right away. We guarantee that your Across Five Aprils tickets will arrive to you in time for the event. If it is not possible to get your Across Five Aprils tickets to you in time by shipping, we will arrange for you to pick them up locally or at the venue will call office before the alternative event.