FAQ
1) Who determines the face value of my Addicus ticket?The artist, venue, or promoter determines the face value of your Addicus ticket. TicketSupply.com does not play any role in determining face values of Addicus or other tickets. Additional charges that may be included in concert tickets price are a facility charge, convenience charge, order processing fee, taxes, and delivery price.
2) As a buyer of Addicus tickets, what are my responsibilities?TicketSupply.com requires all Addicus ticket buyers to review and understand that all sales are final and that Addicus ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any alternative ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your Addicus tickets will be good for the rescheduled date.
3) What do I do if I received an error message when placing my Addicus ticket order?If you see an error message when you are placing your order for Addicus tickets, check to make sure that the details you provided on the Addicus order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.
4) I want to attend the Addicus event in several cities. Can I view the entire Addicus schedule on the TicketSupply.com web site?Yes, TicketSupply.com lists all the Addicus tour dates to simplify your shopping experience. Just search Addicus or browse the concert section for Addicus. There you will see the Addicus schedule listed and you'll find the dates that the Addicus event will be held in your desired locations. If you have been to a concert event before then be sure to select the best seats for your preference. If you haven't seen Addicus or been to a concert or alternative event then feel free to just ask one of our ticket specialists.
5) What do I do if my order for Addicus tickets has not been confirmed by the ticket broker?If the alternative ticket broker has not confirmed your order for Addicus tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Addicus order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Addicus tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Addicus tickets, we will try to find those with a similar price and location. However, supply and demand for alternative events dictate price and location so there are no guarantees.