FAQ
1) What do I do if my order for AEC 13 tickets has not been confirmed by the ticket broker?If the alternative ticket broker has not confirmed your order for AEC 13 tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the AEC 13 order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other AEC 13 tickets for you or we will allow you to cancel the order for a refund. When looking for alternate AEC 13 tickets, we will try to find those with a similar price and location. However, supply and demand for alternative events dictate price and location so there are no guarantees.
2) I think I may have received the wrong AEC 13 tickets. What do I do?It is rare that a buyer will receive the wrong AEC 13 tickets, but accidents can happen. If you believe that you have received the incorrect AEC 13 tickets, please contact the ticket broker that is listed on your AEC 13 receipt and provide your order number. Please note that your name isn't always the name on the alternative tickets and that isn't a problem, those are your concert tickets. If the AEC 13 tickets are in a better section, then the ticket broker might have decided to upgrade your AEC 13 tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong AEC 13 tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on alternative tickets so you should not have any concerns.
3) Who determines the face value of my AEC 13 ticket?The artist, venue, or promoter determines the face value of your AEC 13 ticket. TicketSupply.com does not play any role in determining face values of AEC 13 or other tickets. Additional charges that may be included in concert tickets price are a facility charge, convenience charge, order processing fee, taxes, and delivery price.
4) I love alternative events! What are the prices of the tickets for AEC 13 in my area?The prices for AEC 13 are different for every location. All of the prices are clearly displayed on our web site. You can find these by browsing to concert and then to alternative; here you will then look for the AEC 13 listed. AEC 13 ticket prices are listed in U.S. dollars unless otherwise noted. TicketSupply.com offers the lowest prices on all AEC 13 tickets.
5) Where does TicketSupply.com get the AEC 13 tickets it offers for sale?The AEC 13 tickets on TicketSupply.com are obtained by a ticket broker who finds individuals, businesses, season ticket holders, who can't attend the event and will purchase them for you. Our 100% guarantees that your AEC 13 tickets are authentic and valid for entry!