FAQ
1) Can my Aereogramme tickets be sent to an address other than my billing address?Aereogramme tickets that are mailed are sent only to the billing address on file for the buyer. If this is not convenient and the tickets are hard tickets, some Aereogramme ticket brokers allow buyers to select a will call pickup option. If the tickets may be digital tickets, you can check into electronic tickets; these can be printed from any location. If you are not sure if the specific Aereogramme tickets can be electronic tickets, please contact our customer support and they can help you find this information.
2) What do I do if the Aereogramme event that I had tickets for is postponed and rescheduled but I cannot go?If the Aereogramme event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Aereogramme tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Aereogramme schedule to reflect the new date. TicketSupply.com is not responsible for postponed Aereogramme events and can not issue any refunds for these. If there is no rescheduled date and the Aereogramme event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
3) When do the tickets for Aereogramme go on sale? Check the Aereogramme event schedule on our site. In many cases, tickets have already gone on sale for this alternative event and are available to purchase on the Aereogramme page. Use our site to get your Aereogramme tickets now at the lowest prices available. Don't hesitate or you might miss seeing this landmark concert event!
4) What do I do if the Aereogramme start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Aereogramme event. They would be happy to let you know of any changes to the Aereogramme event.
5) I ordered my Aereogramme tickets. When will they ship?Once you have ordered your Aereogramme tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your Aereogramme tickets using the website link and/or contact your ticket broker for more information. We guarantee that your alternative tickets will arrive in time for the Aereogramme event!