FAQ
1) Is there a guarantee for the delivery of your Agents of the Sun tickets?You will be notified of the approximate ship date after you order. Typically Agents of the Sun tickets are shipped within 1 business day but there may be cases where the alternative tickets are not shipped right away. We guarantee that your Agents of the Sun tickets will arrive to you in time for the event. If it is not possible to get your Agents of the Sun tickets to you in time by shipping, we will arrange for you to pick them up locally or at the venue will call office before the alternative event.
2) I do not want to miss the upcoming event for Agents of the Sun. Do you have the event schedule?Yes! All information about the Agents of the Sun tour is posted as soon as it is made public. Use the TicketSupply.com web site to view the Agents of the Sun schedule. The schedule will be available in the concert, alternative section. Look for your location and purchase the cheapest tickets available for this excellent concert event. You can also stay fully informed by signing up for our newsletter, we have information about Agents of the Sun regularly.
3) Help!!! I lost my Agents of the Sun tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your Agents of the Sun tickets. You can contact the ticket broker to see if he or she can have the venue resend the Agents of the Sun tickets. However, there are no guarantees so it is important that you keep the Agents of the Sun tickets safe once you receive them. You can find your Agents of the Sun ticket broker's information on your receipt that was emailed to you.
4) I think I may have received the wrong Agents of the Sun tickets. What do I do?It is rare that a buyer will receive the wrong Agents of the Sun tickets, but accidents can happen. If you believe that you have received the incorrect Agents of the Sun tickets, please contact the ticket broker that is listed on your Agents of the Sun receipt and provide your order number. Please note that your name isn't always the name on the alternative tickets and that isn't a problem, those are your concert tickets. If the Agents of the Sun tickets are in a better section, then the ticket broker might have decided to upgrade your Agents of the Sun tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Agents of the Sun tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on alternative tickets so you should not have any concerns.
5) What do I do if my order for Agents of the Sun tickets has not been confirmed by the ticket broker?If the alternative ticket broker has not confirmed your order for Agents of the Sun tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Agents of the Sun order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Agents of the Sun tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Agents of the Sun tickets, we will try to find those with a similar price and location. However, supply and demand for alternative events dictate price and location so there are no guarantees.