FAQ
1) How are Aiden ticket brokers restricted in their posting and pricing?Ticket brokers must abide by the TicketSupply.com seller agreement. Aiden tickets must be listed in accordance with any applicable international, federal, state, and local regulations, statutes, and laws. However, TicketSupply.com does not regulate the Aiden ticket prices.
2) I bought Aiden tickets but now I don't want to go. How do I cancel my order?Unfortunately, because alternative tickets are a one-of-a-kind item our Aiden ticket policy to buyer's states that you cannot change, cancel or exchange an order once you have placed it. If you would like more information please refer to the TicketSupply.com policy at the bottom of the page.
3) Help!!! I lost my Aiden tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your Aiden tickets. You can contact the ticket broker to see if he or she can have the venue resend the Aiden tickets. However, there are no guarantees so it is important that you keep the Aiden tickets safe once you receive them. You can find your Aiden ticket broker's information on your receipt that was emailed to you.
4) Why are there sometimes fees charged for picking up Aiden tickets?Last minute Aiden orders may be subject to an additional fee because of the logistics of getting your Aiden tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.
5) Is there a guarantee for the delivery of your Aiden tickets?You will be notified of the approximate ship date after you order. Typically Aiden tickets are shipped within 1 business day but there may be cases where the alternative tickets are not shipped right away. We guarantee that your Aiden tickets will arrive to you in time for the event. If it is not possible to get your Aiden tickets to you in time by shipping, we will arrange for you to pick them up locally or at the venue will call office before the alternative event.