FAQ
1) What do I do if I never received or I accidentally deleted the email needed to print my Alexis & The Sanity tickets?If you did not receive the email needed to print your Alexis & The Sanity tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Alexis & The Sanity receipt. They can resend the Alexis & The Sanity tickets for you. If you are unable to find your alternative ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
2) What do I do if the Alexis & The Sanity event that I had tickets for is postponed and rescheduled but I cannot go?If the Alexis & The Sanity event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Alexis & The Sanity tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Alexis & The Sanity schedule to reflect the new date. TicketSupply.com is not responsible for postponed Alexis & The Sanity events and can not issue any refunds for these. If there is no rescheduled date and the Alexis & The Sanity event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
3) What do I do if my order for Alexis & The Sanity tickets has not been confirmed by the ticket broker?If the alternative ticket broker has not confirmed your order for Alexis & The Sanity tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Alexis & The Sanity order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Alexis & The Sanity tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Alexis & The Sanity tickets, we will try to find those with a similar price and location. However, supply and demand for alternative events dictate price and location so there are no guarantees.
4) Do you have Alexis & The Sanity event tickets?Yes, TicketSupply.com offers tickets for Alexis & The Sanity at the lowest prices available. You can easily search our site by typing "Alexis & The Sanity" in the search box. Or you can browse to that page directly by visiting concert and then clicking alternative. This will allow you to view the entire inventory of low-priced Alexis & The Sanity tickets; you can even view seat information for each Alexis & The Sanity ticket, which allows you to make the most informed purchasing decision to see your alternative event!
5) What do I do if the alternative event that I have tickets for is cancelled and no replacement Alexis & The Sanity event is scheduled?We suggest calling your ticket broker that was listed on your Alexis & The Sanity order receipt. You may need to return the Alexis & The Sanity tickets to receive a full refund. If you have received your Alexis & The Sanity tickets electronically, you do not need to return them. The alternative ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.